DK PICKLEPOD
Join the Pod

DK PicklePod

Delete Your Account

You can delete your DK PicklePod account yourself, from inside the app, at any time. This page explains how, and exactly what happens to your data when you do.

How to delete your account

  1. Open the DK PicklePod app and sign in.
  2. Go to the Profile tab.
  3. Under Account, tap Delete Account.
  4. Read the notice and confirm. Deletion is immediate and cannot be undone.

No app? Email dkpickleclub@gmail.com from the address on your account, or call +6014-693 3212, and we will delete it for you within 7 days.

What is deleted

Permanently removed when you confirm:

  • Your login and profile (name, email address, phone number)
  • Your bookings, booking QR codes and reschedule history
  • Your DK Credits balance, points, XP and rank
  • Your membership and Pioneer status
  • Push notification tokens for your devices
  • Uploaded payment receipts

Any unused DK Credits are forfeited. Confirmed bookings are cancelled and are not refunded.

What is kept, and for how long

  • Payment and transaction records (amount, date, reference, method) — kept for up to 7 years for accounting, tax and audit purposes, as required by law. These records are no longer linked to a login.
  • Records needed to prevent fraud, resolve a dispute, or meet a legal obligation.

For everything else about how your data is handled, see the Privacy Policy.